Contact Us

General Enquiries

General Enquiries

Sales

Business Sales Enquiries - London

Business Sales Enquiries - Warrington

Public Sector Enquiries

Partners Enquiries

Customer Support

Connectivity

  • Hours: 09:00 - 20:00, 7 days a week
  • Tel: 0845 234 0712
  • Fax: 0845 355 1001
  • Email: support@clara.net

Shared Web

  • Hours: 09:00 - 18:00, Monday to Friday
  • Tel: 0845 234 0711
  • Fax: 0845 355 1001
  • Email: bsupport@clara.net

Corporate

  • Hours: 24 hours a day, 7 days a week, 365 days a year
  • Tel: 0845 355 2024
  • Fax: 0845 245 0674
  • Email: corpsupport@uk.clara.net

Solution Support

  • Hours: 24 hours a day, 7 days a week, 365 days a year

For further information about Customer Support please click here

Press Enquiries

Press Enquiries

Analyst Relations

Analyst Relations

London Office

Claranet Limited, 21 Southampton Row, London, WC1B 5HA Map of London

London Docklands Office

Capstan House, 1-4 Clove Crescent, London, E14 2BD capstan-house.png

Warrington Office

Our Northern office is located in Warrington within easy reach of Manchester (M62) and Liverpool (M62). Claranet Limited, 824-825 Birchwood Boulevard, Birchwood, Warrington, Cheshire, WA3 7QZ Map of Warrington

Complaint Resolution

Our aim is to deliver an excellent level of customer care to all our customers. We encourage customers to make contact with the relevant department and to resolve any issue on the telephone whenever possible. Customers who wish to make a more formal complaint should write to:

Customer Care Feedback
Claranet Ltd
21 Southampton Row
London
WC1B 5HA

Registered Address

Claranet Ltd
21 Southampton Row
London
WC1B 5HA
info@clara.net

Claranet Limited a company registered in England and Wales under Company No. 03152737, Company VAT No. 777853369.