New Website Confirms Claranet’s Commitment to Customer Service

www.clara.net receives a makeover

Claranet, the experts that develop, support and manage communication and information technology for business, today launched a new website at www.clara.net.

The new site offers Claranet’s business customers and partners easier access to product and service information that can transform their networks and IT systems.

Claranet’s customers can continue to log in and manage their account through a range of online portals. The new site’s portals allow customers to contact customer service and support management teams and order new services faster and more simply than ever before.

Charles Nasser, Founder and CEO of Claranet said, “The new-look site is designed with our customers in mind. Claranet understands the need to stay in close contact with its customers to provide them with the best possible service. The new website is not simply a sales tool. It is designed to be the first point of contact for our current and future customers.”

Charles continues, “The new website has been designed with both business and technical people in mind. Information is easy to access and understand, even for those visitors who aren’t IT experts. Through the new website, Claranet will continue to focus on delivering exceptional customer service.”

www.clara.net includes a new online press office, new client case studies, FAQs, technical and business support pages, customer portals, and expanded product information for SMBs, enterprise, public sector and partner business sectors.

A partner portal is also due to be launched in May 2007 to give Claranet’s channel customers greater access to their account information and ordering new services.

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For further editorial information or to arrange an interview please contact the Claranet press office: claranet@pwkpr.comor telephone 020 7609 1900.

About Claranet

Claranet was established in 1996 as a dial-up Internet access provider in the UK. The company's sustained profitability has resulted in continuous reinvestment, transforming Claranet into a multi-national managed service provider.

Today Claranet provides flexible and tailored network infrastructure that performs to the requirements of its 300,000 customers across six European countries and the US.

Claranet customers have confidence in their connectivity. They are served by experienced, innovative and dependable technicians.

Claranet commits to the highest standard of service level agreement.

URL: www.clara.net