Connecting Using ADSL - Win XP
Configuring an internal/external ADSL modem
The Internet Connection Wizard in Microsoft Windows provides a quick and simple way to setup your connection to Claranet. The following is an easy guide to setting up an ADSL connection in Windows XP if you are using an internal/external ADSL modem.
Please note before you attempt the following steps you are required to install the drivers/software for your modem. Without the correct drivers/software installed, following these steps will not enable you to connect. For more information regarding installing your ADSL modem, please refer to the manufacturer's documentation supplied with the device.
1) Click on the Start menu and then select Run
2) Type in inetwiz and click on Ok. At the next screen (shown below) select "Connect using my phone line" and click on Next to proceed.
Please note: on the next screen you may be prompted to select your modem from a drop down menu before the screen displayed in step 3, please select your modem from the list and click on Next to proceed to step 3.
3) In this box, ensure you un-check "Use area code and dialing rules". You do not need to enter the area code so leave it blank. Enter 0 in the telephone number box and then click on Next.
4) Enter the full Claranet ADSL user name, and password for your account. These values are case sensitive.
Your username should look like either of the following:
joebloggs@adsl-1.uk.clara.net
joebloggs@adsl-2.uk.clara.net
If your Claranet e-mail address is johnsmith@clara.co.uk this would make your ADSL logon username johnsmith@adsl-1.uk.clara.net or johnsmith@adsl-2.uk.clara.net. The syntax after the @ symbol is known as the ADSL Gateway. The gateway affiliated with your account would have been sent to you once the service was activated. Once the username and password is entered correctly, click on Next to proceed.
5) Enter a name for your connection that will allow you to identify it, for example: "Claranet". Once you have named your new connection, click on Next to proceed.
6) The final step will ask if you wish to create an email account. Select No for this option and click on Next to proceed. If you select yes, another wizard will launch prompting you to create an email account. For further information on setting up your email account please refer to our setup guides on email.
7) Click Finish to complete the setup.
You should now be able to connect to Claranet.
Configuring an ADSL router
Using a router is great way to share your ADSL connection amongst multiple computers. The following is a quick and easy guide to setting up an ADSL connection in Windows XP if you are using an ADSL router.
Please note before you attempt the following steps you are required to configure your ADSL Router. Without the correct router configuration settings, following these steps will not enable you to connect. For more information regarding setting up and configuring your router, please refer to the manufacturer's documentation supplied with the device.
These are the most common basic settings for routers configured to connect to our ADSL service.
Encasulation: PPPoA
Multiplexing method: VC-BASED / G.DMT
VCI: 38
VPI: 0
The ADSL username and password should be entered in the same format as described on step 4. For further assistance on entering login details on your, router please refer to the documention supplied by the manufacturer of the device.
On Windows XP, in order to connect from a router all that is required is the local area connection to be enabled. This is so that a link between the router and the PC is established. Once it has been established and the router has the correct login details the ADSL connection should work.
Checking the status of the Local Area Connection
1) Click on Start"and then Control Panel
2) Once in the control panel, change the window to Classic View (the link for this is in the left hand column) and double click on the Network Connections icon.
3) You should then be prompted with a screen like the one below. If the icon says local area connection is disabled then simply right click on the local area connection icon and select Enable to enable the connection.
Browser preperation
Another setting that needs to be implemented so that Windows XP can connect using a router is to make sure your browser is set not to dial a connection. Here is a quick guide setting up Microsoft Internet Explorer to accept router connections:
1) Click on Start and then Control Panel.
2) In Control Panel make sure the window is in Classic View and double click on the Internet Options icon.
3) Select the Connections tab at the top, then select the "Never dial a connection" option within the applet. Click on Apply and then Ok.
Configuring the TCP/IP settings if the router is set to DHCP Server
By default most routers are set to be the DHCP server. The following is how the TCP/IP settings should be set so that the PC can connect to the router.
1) Click on Start and then Control Panel. Please ensure that the window is in Classic View and then double click on the Network Connections icon.
2) Right click on your Local area connection icon and select properties. You should get the window shown below. Select "Internet protocol TCP/IP" and click on the Properties icon.
3) Please set the IP address to be obtained automatically. Select "Use the following dns server addresses" and set the DNS servers as 195.8.69.7 as the primary and 195.8.69.12 as the secondary, once that has been done click on Ok.
4) Go back into Control Panel double click on the Administrative Tools icon.
5) Double click on the Services icon and then double click "DHCP Client".
6) Please ensure that the startup type is set to Automatic and the service status is Started.
7) You can check to see if the router has connected to the PC successfully by double clicking on the local area connection icon. To get to the icon, please follow the steps as detailed in "Checking the status of the Local Area Connection" section.
Setting up a wireless connection
Setting up a wireless connection on Windows XP is quite simple it does however require that the wireless zero configuration is started. To ensure that wireless zero configuration is enabled:
1) Click on Start and then Control Panel.
2) In Control Panel make sure the window is in Classic View and double click on the administrative tools icon.
3) Double click on the services icon, scroll through the list and double click on "Wireless zero configuration".
4) Please ensure that the startup type is set to automatic and the service status is "started".
Once this has been done please setup the wireless router. Most wireless routers require you to setup the following:
- SSID (the name that identifies your wireless connection)
- Encryption (Stops unauthorised access to your wireless connection)
For further information on setting up a wireless connection on Windows XP you can visit the Microsoft website. You can also consult the router documentation for further assistance.
Disclaimer: Claranet is not responsible and will not be held liable for any content on external sites.