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Guaranteed IT Services

Your hosting and network services are reinforced by business relevant Service Level Agreements.

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Hosting

Managed Infrastructure

Outsourcing the operation of your infrastructure allows your in-house team to focus on developing new business applications rather than perform day-to-day maintenance tasks, helping you to improve both the productivity and retention of good IT staff.

Claranet offers a range of flexible services from simple server hosting in our datacentres to a fully managed infrastructure service. Our experts will work with you to understand your business requirements and provide you with a cost-effective solution, together witha business relevant Service Level Agreements (SLAs).

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Dedicated Exchange

Claranet Business Email is also offered as a Dedicated Exchange service providing the same benefits as our shared exchange service. With this service you can:

  • Access information, even when out of the office
  • Get more out of an email system so that employees can get more done
  • Gain the peace of mind that comes from a professionally managed service

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Shared Exchange Features

Claranet offer three different e-mail solution options; Exchange Professional, Exchange Professional Plus and our new Exchange Executive service. For a breakdown of the features please see the table below:

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Sharepoint

With our strong roots in Windows technologies you can trust that your collaboration solution is in the right hands. We believe the best way to support our customers is to have hands on experience with the technologies and applications they are using. Not only do we offer deployment, troubleshooting and full support of Windows SharePoint Services 2003 and Microsoft Office SharePoint Server 2007, but we also use it in our business.

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Datacentre Facilities

Businesses tend to outsource their hosting requirements to companies who have their own datacentres in order to control costs. With the onset of the Green revolution datacentres have increasingly been put under the spotlight for the amount of energy they use. This can be mitigated in a number of ways, through the use of more efficient hardware, by making better use of that hardware with virtualisation technology and by building more efficient data centres, with better temperature control.

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Patch management

Everyday there is an increase in viruses, spyware and other malicious software that exploit weaknesses in your IT defenses. Most organisations take security for granted and delay ongoing software updates – putting their organisation and information at risk.

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Security

You have enough to worry about without having to think of software patches, virus protection, hackers, spyware, spam, identity management, and compliance. It seems like everything is connected to the Internet these days, which means anything is vulnerable to attack.

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Messaging and Collaboration

How well your coworkers communicate, organize and share knowledge across divisions, departments, and accounts makes an important difference to your enterprise. Assuring access to data from the Internet and internal sources is a powerful way of mining that information to serve customers, to better compete. services assist users to organise and manage their daily tasks and communicate more efficiently with colleagues.

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Continuity Services

The health of your business depends on access to critical IT services and information. Virtually any amount of IT downtime can mean lost productivity, lost revenue, lost customers, lost opportunities. That means you need to be prepared for the full range of threats to the availability and stability of your core infrastructure. Threats ranging from communication disruptions, application problems, and unexpected peaks in customer traffic, to full-scale disasters.

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